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Supervisor – Loyalty Operations At Arik Air Nigeria

Arik Air, West and Central Africa’s largest carrier, seeks the services of experienced and competent candidates to fill the following existing vacant position:

Job Title: Supervisor – Loyalty Operations

Location: Nigeria


?Liaison between client, IT, loyalty management team and off-site Employer Service Delivery team.

?Prepare ‘Service Proposal Documents’ and review

?Change Requests for programme developments and enhancements.

?Develop and map operational process updates and enhancements for programme operation.

?Assist Marketing & Communications in overseeing successful delivery of programme materials from an operations perspective. (e.g. sot-up of collateral, liaison with lT on SMS and Email delivery, etc.)

?Assist Partnership Manager with the operational set-up for new partners (i.e. stock processes, system interface liaison with IT, redemption process development, etc.)


?3 to 5 years of experience in similar job role while a University Degree would be of advantage

?Excellent communication, analytical and negotiation skills

?A self-starter that can take a project from concept to delivery

?Good communication skills with an ability to meet with programme partners and managers at all levels

Application Closing Date

6th November, 2013

Method Of Application

Interested and qualified candidates should send their CVs and applications to: [email protected] the subject of the email should be the position you are applying for


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