Customer Care Officer at Catilas Resources (Nationwide, OND)

Catilas Resources Limited is currently recruiting for a Customer Care Officer to join their team. This role is an opportunity to showcase your stellar customer service skills and help deliver an unparalleled client experience.

As Customer Care Officer, you will serve as a frontline representative, interfacing with customers daily to address financial services needs and inquiries. Key duties include assisting with transactions, resolving complaints, answering product questions, recording customer information, balancing cash drawers, generating reports, and following regulations.

To excel in this role, you should have an OND qualification, cash handling experience, excellent customer service and communication abilities, high efficiency and accuracy, and strong integrity. This is a chance to develop your career with a top financial services company and make a real difference for customers.

If you thrive in customer-facing roles and are passionate about providing exceptional service, Catilas Resources wants to hear from you.

Key responsibilities include:

  • Assisting with transactions like deposits, withdrawals, and payments
  • Resolving customer complaints and account issues
  • Answering product and service questions
  • Recording and reporting customer information accurately
  • Balancing cash drawers and reconciling discrepancies
  • Handling currency and confidential information responsibly
  • Generating reports using software
  • Following all financial and security regulations


  • OND in any field with a minimum Lower Credit
  • Experience with cash handling
  • Top-notch time management and customer service skills
  • High degree of efficiency, accuracy and accountability
  • Excellent knowledge of MS Office, especially Excel and Word
  • Great integrity and communication abilities

How to Apply

Click Here for more details and application link 2023 - Jobs in Nigeria Today, Vacancies, NaijaHotJobs, NgCareers, Hotnigerianjobs and Jobberman Nigeria 2023

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